What Industries can benefit from HR and General Administration Services?

When you are looking for solutions to problems you gain the most benefit from people who have walked the walk and been exposed to more than one field or area of expertise. Tipping Points Consulting have had experience working in many areas including the following:

• Defence

• Government

• Retail

• Aviation

• Not for Profit

• Mergers and acquisitions

The following roles are just some of the service offered, but not exclusive to any one area of HR.

1. Conducting an HR Audit

Businesses know all about audits, at least all about financial audits. The audit is designed to give you an accurate financial picture of how well your business is working, if it is meeting financial requirements and where improvement is needed. In a similar way, an HR audit, reviews your human resources to see how well they are working on a variety of levels, if the company is meeting current workplace requirements, and how and where changes would improve operations.

Many small to medium (and even some large) businesses in Australia have very outdated or minimal HR practices. The ongoing changes in workplace laws in Australia is one reason for this, but it is not an excuse. Businesses are responsible to meet those HR rules and regulations and that often requires the help of an outside HR specialist. Setting the standards and measuring them gives a work force confidence in how you approach your business as a whole and what they can expect from you as an employer. Your staff knows you are aware of their rights and that you want to make the most of their abilities.

Tipping Points offers a full HR Auditing service where we conduct a thorough audit of your current HR functions and practices. Then, working alongside you, we will come up with practical business solutions which will save you time and money.

2. Clarifying Award Interpretation

Many businesses are finding it hard to keep up with recent changes in legislation. The Australian Government has introduced changes in workplace laws including the Fair Work Act, National Employment Standards and Award Modernisation. In addition to this, awards can be very ambiguous and can sometimes lack the specific explanation employers require.

Tipping Points offers an award interpretation service, which can assist businesses through the jungle of legislation and separate the forest from the trees. With a wealth of experience and knowledge we can offer you not just a solution, but a best practice solution as well.

If you can answer NO to any of these common areas of awards or organisation's roles, you may need to look for assistance for a solution.

Do your employees have contracts that comply with the Fairness at Work Legislation?

Have you reviewed or issued your employees with an up to date terms and conditions statement / contract of employment?

Are your new employees issued with a Fair Work Information statement?

Does your staff have clear roles and responsibilities?

Is there a clear and published organisational structure?

There are many situations in which employers can find themselves if they are not up to date and familiar with current legislation and awards. Professional Award interpretation can benefit your business in several ways:

• Save $$$ on potentially costly mediation and court fees
• Create more knowledgeable business leaders
• Encourage higher performing staff
• Reduce staff turnover

If you have any questions regarding this, no matter how trivial you think they may be, contact us or call and we'd be delighted to assist.

3. Reviewing HR activities including Policies and Procedures

Creating, updating and implementing HR policies and procedures is an onerous task to the uninitiated. If you are finding it difficult to keep up with changes in HR practices and current legislation, you may need a professional review of your HR activities, including a review of your HR policies and procedures.

HR policies and procedures ensure compliance with legislation, best practice and company values. They ensure an organisation is compliant and consistent with the way in which it manages its work force. They reduce risk and can mitigate costly litigation should anything go wrong.

Do any of these points fit in with what is happening in your workplace? If your answer YES consider some alternative worthwhile solutions outside your organisation.

Does your organisation record an increasing or erratic employee turnover?

Does your organisation record an increasing or erratic sick leave?

Is your organisation recording an increasing number of customer complaints?

Do you have poor recruitment standards or practices?

As HR Consultants, Tipping Points is able to offer you a tailored business solution. Whether it be the need to update your current policies and procedures, or an entire overhaul or implementation of a new suite of HR policies and procedures; we can establish some very simple systems, policies and procedures to assist you with the management of your business.Just ask...

4. Conducting Mediation and Conflict Resolution

Conflict in the workplace is inevitable from time to time. Good working relationships can be destroyed in seconds due to disputes, personality clashes, a wrong word or misunderstanding. The management of conflict in the workplace can be timely and it can be costly to repair the damage which can affect businesses, the team and individuals who maybe directly or indirectly impacted.

Are there inter-group or department conflicts in your organisation?

Tipping Points HR Consultants are trained in conflict resolution and mediation skills and can help in restoring a productive organisation. To find out how this service can assist you contact us or call for a complimentary consultation.