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What are Clients saying about working with Jan Tipping?

It is my pleasure to provide a reference for Jan Tipping, Tipping Points Consulting, who has worked on behalf of Swiss Aviation Training Limited to provide human resources (HR) and industrial relations (IR) support to our offshore operations in Australia between 2008 – present day. In this role Ms Tipping provided strategic advice with regard to employment and business contracts and working conditions in the Australian operating environment, as well as providing local operational and administrative support for HR and IR requirements.

Ms Tipping was our sole HR adviser in Australia and liaised regularly between our Australian contractors and our head office in Zurich. As such, I relied heavily upon her advice, analysis and recommendations and was fully confident in her ability to represent Swiss Aviation Training’s interests in the local context. Ms Tipping was very quick to grasp Swiss Aviation Training’s corporate values and to understand the service focus of our business. She was professional, reliable and available at all times, which contributed to the smooth operation and successful outcome of the work for which she was engaged.

Ms Tipping’s demonstrated understanding of the complex nature of our aviation business and training would be a useful attribute in any similar industry. Ms Tipping was well regarded by the contractors and the Swiss Aviation Training head office staff with whom she was in regular contact and I believe her personal attributes and professional skill would be an asset to others seeking a competent, strategic and operationally experienced HR and IR consultant or contractor. I would not hesitate to recommend her to you.

LP, VP Commercial
Swiss Aviation Training Ltd
I have had the pleasure to work with Jan Tipping through her Company, Tipping Points on two separate occasions.


Tipping Points and in particular, Jan, as the principle consultant consistently demonstrated a high level of experience and knowledge of what was required of Human Resources in today’s business environment.


As the Head of both organisations I found Jan’s support to be invaluable.  Jan has consistently gone well beyond my expectations in the form of deliverables. She met every deadline.  So much so, that I have personally referred her consultancy to other organisations.


Jan Tipping demonstrated the ability to find both practical and ‘common sense’ solutions to problems that satisfied the demands of the business whilst staying within the Australian legislative framework.


Easy to talk to – a rare talent especially for a small to medium business concern– and without using jargon Jan easily gets to grip with Award interpretation, employment contracts and policies.


The key words I would use to sum up Jan would be professional, committed, diplomatic, practical and enthusiastic about her ability to value add to any company using her consultancy.  I would recommend Tipping Points Consulting to any SME or those who are starting out in a business venture.

Marie Sloan
CEO - Work for the Soul Ltd
Jan Tipping has been pivotal in helping my husband and I establish and implement a HR program for our small wholesaling business.


From the outset it was clear that she understood our cost constraints as a small business and packaged her fees in such a way that made it easy for our business to incorporate into our monthly budget.


From our first conversation on the phone, it was clear that Jan’s focus was helping our business to grow using her experience in the HR field. We were really impressed with the Jan’s enthusiasm to thoroughly understand our business so that she could create a HR package which really targeted our staffing needs.


We initially contacted Jan to help us rectify gaps in our administration of staffing.  However, after the outstanding results of this initial project we engaged Jan to help us expand our business by utilising her skill set to recruit more staff.


Jan took care of all the recruitment steps, from placing advertisements, sorting through resumes, initial phone interviews, and shortlisting applicants and then organising interview appointments.  At our request she also attended the interviews to add her incisive interviewing techniques and fill in the gaps in the interview process.


She constructed employee induction processes, checklists, employment contracts, behavioural management plans, rostering within award compliance, WH&S compliance reports and put it altogether in a way that was easy to follow and implement.  Jan also held our hands through numerous tricky staffing situations that arose during our process of implementing behavioural management and organisational change.  Jan’s contribution to our business gave us the confidence we needed to manage our employees.


We saved money and time and we have recommended, without hesitation, Tipping Points’ services to many of our colleagues in the small business community.


Thanks Jan for all your help.

Jacque Caspersen
Mambo Coffee

Jan Tipping, Tipping Points Consulting, has provided HR Consultancy services for our organisation for the past 2 years. Her level of service and commitment to our business has been second to none, providing support and assistance , above and beyond expectations. We operate in a fast paced, competitive and dynamic business environment, undergoing rapid growth with creates ongoing HR challenges. Jan’s manner is both engaging and sincere, her delivery is professional, empathetic and direct. Jan has helped us across a broad range of HR requirements, from policy and procedural, to the most challenging personnel matters.

Jan consistently provides us with sound advice, attention to detail, abundant resources, and response times that reiterate her ongoing commitment to our business. Jan encourages a true sense of Team, internal transparency and happiness in the workplace and continues to be a pleasure to work alongside. As our HR Consultant, Jan is considered a critical part of our Leadership Team.

KC, General Manager
Medartis Australia & New Zealand Pty Ltd